Project Management
Remote project management for teams that need structure, ownership and clear communication.
- Project roadmaps, scope definition & risk management
- Stakeholder communication and progress follow-up
- Decision-ready reporting and project documentation
I bring structure and clarity to complex projects. With a clear plan and steady overview, I help you move forward on time
and in the right direction. Whether I lead a project from start to finish or join an existing team, I focus on flow,
transparency and collaboration – so everyone knows what to do and when.
General Support & Virtual Assistant
Remote general support and virtual assistant services to keep your daily operations running smoothly.
- Planning, scheduling and meeting coordination
- Documentation, minute-taking & follow-up actions
- Admin support, inbox and calendar management
I provide hands-on virtual assistant and operations support wherever it's needed:
documentation, process improvement, planning, admin and more. I keep things organized and on track, especially when the
workload is high. After busy periods I help bring back structure so nothing gets lost.
Customer Management & CRM
Customer management and CRM support to strengthen relationships and improve retention.
- CRM setup, clean-up and data maintenance
- Customer support workflows and follow-up cycles
- Customer feedback translated into concrete actions
I enjoy building long-term client relationships. Good customer management is about listening, understanding needs and
following up consistently. I set up and maintain your CRM, shape service follow-up cycles and turn
feedback into improvements. Every interaction aims to add value and increase loyalty.
